Corrections Policy
On this page 4
A guide that quietly edits its mistakes cannot be trusted. Errors here are fixed promptly, and factual corrections are recorded on the page.
Reporting an error
Use the contact form or write to [email protected]. Give the page address, quote the passage, and say what is wrong with it. A source helps; a clear explanation without one is still worth sending. Reports are acknowledged and handled ahead of new work.
How each kind of error is handled
| What it is | What happens |
|---|---|
| Typing or formatting error | Fixed without a note. |
| Clarification that does not change the meaning | Fixed, and the updated date changes. |
| Wrong figure, source or safety statement | Fixed, with a dated correction note at the end of the guide stating what it said before and what it says now. |
| Error that changes the guide’s answer | A correction note at the top of the guide, and the whole guide is re-checked against its sources. |
| Official guidance has changed | Treated as an update, not a correction: the passage and the updated date change, without a correction note. |
Safety first. A report that a guide could lead someone to harm, such as a calorie level, an exercise or a missing warning, is treated as the highest priority and reviewed the same day it is read.
What a correction note says
The date, the passage, the previous wording and the current wording. If a figure was wrong, the note says it was wrong.
What we will not do
- Delete a guide to make an error disappear.
- Remove a correction note once it has been published.
- Change accurate content because a company objects to it.
- Treat a report differently depending on who sent it.
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